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Archive for the ‘How To’s’ Category

Getting a Quote

June 10, 2010 Leave a comment

If you are interested in obtaining a quote, Al Bourdeau Insurance Agency is the right place to call! Al Bourdeau Insurance Agency represents over 15 of the major insurance companies and therefore is able to compare rates and find you the best prices!

The procedure is simple! Just follow these steps:

  • First, you must choose one of the six Al Bourdeau locations and contact them (contact information is located on the ‘About’ page or at www.albourdeau.com.
  • Next, an Al Bourdeau agent will ask for the specific information necessary to construct a quote personalized for you.
  • Then, you wait. Al Bourdeau will immediately begin to compare insurance policies from multiple different companies in order to find a policy that fits your needs and budget.
  • Lastly, you will receive a phone call where an Al Bourdeau agent will present you with your options. At this point in time, you will be informed of current promotions that could save you money.

Call Al Bourdeau for a FREE, no obligation quote today!

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Categories: How To's

Making a Payment

June 10, 2010 Leave a comment

 

Customers are presented with a variety of ways to make a payment. All customers have the option to mail in their payment or pay in person. Select insurance companies offer additional services such as online payments and payments by telephone. Money-orders, checks, and credit-card payments are all accepted by Al Bourdeau.

A customer attempting to make a payment should:

  • Review their payment notice (which is either sent in the mail or by e-mail) and confirm the amount due.
  • If the customer is paying by credit card, he or she should bring the credit card and an identification card. If the customer is paying by check, the check should be addressed to either Al Bourdeau Insurance Agency or the company by which they are insured. If a customer wishes to pay with a money order, they must obtain the money order prior to payment.
  • If a payment is being made only days before an expiration date, it is advisable to bring the payment into an Al Bourdeau Insurance Agency location to assure the payment is received on time.

There are substantial discounts offered for premiums that are paid in full!!

Categories: How To's

Making a Change

June 10, 2010 Leave a comment

 

Some customers are unaware that any changes that occur that would affect a policy or void information present in a policy in any way should be reported immediately. Changes such as selling a house, gaining new drivers, deaths, purchase of an unusual liability (trampoline, dog, jet-ski, etc.) and other changes should be reported as soon as possible so updates can be made to the policy.

In the event of a change, customers should:

  • Contact their agent and inform him or her of any changes.
  • Be prepared for any modifications to your policy generated by the change.

Some modifications to a policy could save you money. Be sure to notify your agent in a timely fashion!

Categories: How To's

Reporting a Claim

June 10, 2010 Leave a comment

A customer should call as soon as possible after the event of an accident or loss of property to report a claim. Claims may be reported directly to the insurance company or to Al Bourdeau Insurance Agency. If a customer is unsure whether to report a claim, they should contact Al Bourdeau Insurance Agency where they will receive guidance and advice.

Upon calling, the customer will be asked for the following information:

  • Information regarding the account (name, address, phone number, etc.) to confirm identity.
  • Date of loss.
  • Details about the event that occurred.

Insurance companies will generally contact the customer within 24 hours after the claim has been submitted in order to inform the customer of the next step to take.

Categories: How To's