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Reporting a Claim

A customer should call as soon as possible after the event of an accident or loss of property to report a claim. Claims may be reported directly to the insurance company or to Al Bourdeau Insurance Agency. If a customer is unsure whether to report a claim, they should contact Al Bourdeau Insurance Agency where they will receive guidance and advice.

Upon calling, the customer will be asked for the following information:

  • Information regarding the account (name, address, phone number, etc.) to confirm identity.
  • Date of loss.
  • Details about the event that occurred.

Insurance companies will generally contact the customer within 24 hours after the claim has been submitted in order to inform the customer of the next step to take.

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